Common Website Errors and How to Fix Them

Common Website Errors and How to Fix Them


A well-functioning website is crucial for any business or personal project. It’s often the first point of contact for potential customers or visitors. However, various errors can disrupt the user experience, harm your search engine rankings, and even affect your business operations. In this article, we’ll explore some common website errors and provide practical solutions to fix them.

HTTP Errors

404 Not Found

Cause: A 404 error occurs when a user tries to access a page that doesn’t exist. This usually happens due to broken or dead links.

Fix: Regularly check your website for broken links using tools like Google Search Console or third-party link checkers such as Broken Link Checker. When you find a broken link, set up a 301 redirect to the correct page or a relevant alternative. This ensures that users and search engines can still find the content they’re looking for.

500 Internal Server Error

Cause: This error indicates a problem on the server side. It could be due to server issues, misconfigured files, or permission errors.

Fix: To resolve this, check your server logs to identify the root cause. Make sure that file permissions are correctly set. For example, files should typically have a permission setting of 644, and directories should have 755. Also, check your .htaccess file for any incorrect configurations. If necessary, contact your hosting provider for support.

403 Forbidden

Cause: A 403 error means that the server is refusing to fulfill the request. This can happen because of permission issues or incorrect settings in the .htaccess file.

Fix: Verify that your file and directory permissions are correct. Files should be set to 644 and directories to 755. Additionally, review your .htaccess file to ensure there are no rules blocking access to certain parts of your site.

Performance Issues

Slow Loading Times

Cause: Slow loading times can be caused by large images, unoptimized code, or too many HTTP requests.

Fix: Compress your images to reduce their size without losing quality. You can use tools like TinyPNG or ImageOptim for this purpose. Minify your CSS and JavaScript files to reduce their size. Tools like CSSNano and UglifyJS can help with this. Enable browser caching to store static resources on the user’s device, reducing load times on subsequent visits. Finally, consider using a Content Delivery Network (CDN) like Cloudflare or Akamai to distribute your content across multiple servers worldwide, ensuring faster access.

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Poor Mobile Optimization

Cause: Many websites still suffer from poor mobile optimization, which can result in a frustrating user experience. Issues include non-responsive design, large elements, and poor usability on touch devices.

Fix: Use responsive design frameworks like Bootstrap or Foundation to ensure your website adjusts properly to different screen sizes. Test your site on various devices to make sure it looks and functions well. Optimize for touch interaction by ensuring buttons and links are easy to tap, and avoid using elements that require hover interactions.

Security Vulnerabilities

Outdated Software

Cause: Using outdated Content Management Systems (CMS), plugins, or libraries can leave your website vulnerable to security threats.

Fix: Regularly update your CMS, plugins, and libraries to their latest versions. Many platforms, like WordPress, offer automatic updates, which can help ensure you’re always running the latest software. Additionally, subscribe to security update notifications from the software vendors you use.

Weak Passwords

Cause: Simple or reused passwords are easy targets for hackers.

Fix: Enforce strong password policies for all accounts associated with your website. Use a mix of letters, numbers, and special characters. Consider implementing multi-factor authentication (MFA) for an extra layer of security. Tools like Google Authenticator or Authy can be used for this purpose.

Lack of HTTPS

Cause: Not having an SSL certificate means your website isn’t secure, and data transferred between the user and the server isn’t encrypted.

Fix: Obtain and install an SSL certificate for your website. Many hosting providers offer free SSL certificates through services like Let’s Encrypt. Once installed, ensure all pages are served over HTTPS. You can enforce this by updating your .htaccess file to redirect all HTTP traffic to HTTPS.

Functional Errors

Broken Forms

Cause: Broken forms can result from incorrect setup, broken scripts, or backend processing issues.

Fix: Test your forms regularly to ensure they work correctly. This includes submitting test entries and verifying that they are processed as expected. Check the form scripts for any errors, and ensure that your backend processing (such as email notifications or database entries) is functioning properly. If you’re using a form plugin, make sure it’s up to date and compatible with your website.

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Navigation Issues

Cause: Poor navigation can frustrate users and make it difficult for them to find the information they need. This can be due to broken links or poorly structured menus.

Fix: Conduct usability testing to identify navigation issues. Ensure that all links in your menus work correctly and lead to the intended pages. Organize your menu structure in a logical manner, making it easy for users to find what they’re looking for. Consider using breadcrumb navigation to help users understand their location within your site.

Content Issues

Duplicate Content

Cause: Having multiple pages with similar or identical content can confuse search engines and harm your SEO.

Fix: Use canonical tags to indicate the preferred version of a page to search engines. Implement 301 redirects for duplicate content pages to consolidate them into a single, authoritative page. Ensure that each page on your website has unique content to provide value to your users and improve your search engine rankings.

Missing or Poor Meta Tags

Cause: Lack of meta descriptions, titles, or keywords can negatively impact your SEO and click-through rates.

Fix: Implement unique, descriptive meta tags for each page on your website. Your meta titles should be concise and accurately reflect the content of the page. Meta descriptions should provide a brief summary that entices users to click on your link. While the importance of meta keywords has diminished, it’s still good practice to include relevant keywords in your titles and descriptions.


In this article, we’ve covered some of the most common website errors and how to fix them. Regular maintenance and monitoring are crucial to ensure your website remains functional, secure, and user-friendly. By addressing these issues proactively, you can provide a better experience for your users, improve your search engine rankings, and protect your website from potential threats.

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Additional Resources

To help you maintain and optimize your website, here are some useful tools and resources:

Google Search Console: Monitor your website’s performance and identify issues.

Broken Link Checker: Find and fix broken links on your website.

TinyPNG: Compress images without losing quality.

CSSNano: Minify your CSS and JavaScript files.

Cloudflare: Use a CDN to improve your website’s performance.

Google Authenticator: Implement multi-factor authentication.

Let’s Encrypt: Obtain a free SSL certificate for your website.

Bootstrap: Build responsive designs for mobile optimization.

Co-Founder, Brela Technologies | WordPress Meetup Organizer | New Media Consultant, Passionate about Photography and Entrepreneurship for young people in Africa

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